Privacy Policy
Mostbet BD Bangladesh

Mostbet BD operates the online gaming platform available at mostbet-bd.one. For the purposes of this privacy policy, mostbet bd is the data controller — meaning we determine how and why your personal data is processed.

This privacy policy applies to all players who register on the mostbet bd platform, visit the website, use the mobile app, or interact with mostbet bd through any other channel. It covers all personal data collected in connection with your use of the platform.

If you have any questions about how mostbet bd handles your data, you can contact the support team at [email protected] at any time.

Mostbet bd collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and from third parties where necessary for verification purposes.

The table below summarises the main categories of data mostbet bd collects and why:

Mostbet bd uses your personal data for the following purposes:

• Account management: Creating and maintaining your mostbet bd account, processing logins, and managing account settings.
• Payment processing: Handling deposits and withdrawals via bKash, Nagad, and Rocket securely and accurately.
• Identity verification: Confirming your age and identity as required before processing withdrawals or as part of our anti-fraud procedures.
• Customer support: Responding to your queries, resolving disputes, and providing assistance when you contact the mostbet bd support team.
• Responsible gaming: Monitoring your gaming activity to identify patterns that may indicate a problem and to apply any limits or restrictions you have requested.
• Fraud prevention and security: Detecting and preventing unauthorised access, money laundering, and other illegal activity on the platform.
• Platform improvement: Analysing how players use mostbet bd to improve the experience, fix bugs, and develop new features.
• Marketing communications: Sending you information about promotions and offers — but only if you have opted in to receive them.

Mostbet bd does not use your data for automated decision-making that produces legal or similarly significant effects without human review.

Mostbet bd processes your personal data on one or more of the following legal bases:

• Contract performance: Processing your data is necessary to operate your account and deliver the services you signed up for on mostbet bd.
• Legal obligation: Certain data processing — such as identity verification and transaction records — is required by law, including anti-money laundering regulations.
• Legitimate interests: Mostbet bd has a legitimate interest in keeping the platform secure, preventing fraud, and improving the service — provided these interests do not override your rights.
• Consent: Where mostbet bd relies on your consent — for example, to send marketing emails — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Mostbet bd does not sell your personal data. We share data only in the following limited circumstances:

• Payment processors: Your financial data is shared with bKash, Nagad, or Rocket solely to process your transactions. These providers have their own privacy policies and security standards.
• Identity verification providers: Where third-party verification services are used to confirm your identity, the minimum necessary data is shared for that purpose only.
• Legal and regulatory authorities: Mostbet bd may be required to disclose data to law enforcement or regulatory bodies where required by law. We will only do so to the extent legally required.
• Platform service providers: Trusted technical partners who help operate the mostbet bd platform — such as hosting providers and analytics tools — may process data on our behalf under strict data processing agreements.

Mostbet bd uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. The main types of cookies used are:

• Essential cookies: Required for the platform to function. These keep you logged in and remember your session. You cannot opt out of these without affecting your ability to use mostbet bd.
• Functional cookies: Remember your preferences, such as language settings and display options, so you don't have to set them every time you visit.
• Analytics cookies: Help mostbet bd understand which pages are visited most, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, such as identifying unusual login patterns.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the mostbet bd platform.

Mostbet bd retains your personal data for as long as your account is active and for a period after closure as required by law or legitimate business need. Specifically:

• Account data is retained for the duration of your account and for up to five years after closure, in line with standard record-keeping requirements.
• Transaction records are retained for a minimum of five years to comply with financial regulations.
• Support communications are retained for up to two years after the query is resolved.
• Marketing data is deleted promptly once you withdraw consent or unsubscribe.

Once the applicable retention period expires, mostbet bd securely deletes or anonymises your data so it can no longer be linked back to you.

As a mostbet bd player, you have the following rights over your personal data. To exercise any of these rights, contact the support team at [email protected].

Mostbet bd takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

These measures include:

• SSL/TLS encryption for all data transmitted between your device and the mostbet bd platform.
• Encrypted storage of sensitive data, including passwords and payment details.
• Strict internal access controls — only authorised staff can access player data, and only to the extent required for their role.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Two-factor authentication options for player accounts.

While mostbet bd takes every reasonable precaution, no online platform can guarantee absolute security. If you suspect your account has been compromised, contact the support team immediately so the account can be secured.

The mostbet bd platform is strictly for adults aged 18 and over. Mostbet bd does not knowingly collect personal data from anyone under the age of 18.

If mostbet bd becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on the platform, please contact the support team immediately.

Mostbet bd may update this privacy policy from time to time to reflect changes in the platform, legal requirements, or data processing practices. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes that affect how your data is used, mostbet bd will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the platform after notification constitutes acceptance of the updated policy.

We recommend checking this page periodically so you are always aware of how mostbet bd handles your personal data.

If you have any questions, concerns, or requests relating to this privacy policy or how mostbet bd handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 from within the mostbet bd platform or mobile app.

Data-related requests — such as access, correction, or deletion — will be acknowledged within 72 hours and resolved within 30 days. If you are not satisfied with how mostbet bd has handled your data request, you have the right to escalate the matter to the relevant data protection authority.

For questions about responsible gaming tools or self-exclusion, visit the Responsible Gaming page.